trusted in 140 countries
Legal
Assistance
travelers
Legal help when something
goes wrong abroad
Use
Cases >
Guidance on navigating police procedures, understanding local laws, and protecting your rights abroad.
How legal support works
When interacting with law enforcement abroad, travelers may face unfamiliar procedures and language barriers. The platform helps users understand their rights and obligations, clarifies what information can be requested.
- AI Consultation
AI Consultation
24/7 AI legal assistant
- Add Documents
Document Analysis
AI-powered document review
- Describe Your Situation In Any Language
- Get Instant Legal Orientation
- Understand Your Rights, Risks, And Next Steps
- No Legal Jargon - Clear Explanations
- Start legal assistance
Lawyer Escalation
Access to real legal professionals
- Escalate Your Case To A Licensed Local Lawyer
- AI Transfers Full Case Context - No Repetition
- Chat, Call, Or Video Consultation
- On-Site Legal Assistance When Required
What do I need to do to get help?
If you face a legal issue abroad, start with these simple steps - we will take care of the rest.
Create An Account
Create your HEMA account in under a minute. Choose your preferred language and confirm your email or phone number. No paperwork, no long forms - just quick access to legal support while traveling.
Choose A Protection Plan
Select the level of legal support that fits your trip and risk level. Each plan clearly shows what is included: AI guidance, document analysis, and access to real lawyers. You can upgrade or add services later if your situation becomes more complex.
Describe Your Situation
Explain what happened in your own words or upload relevant documents. You can send fines, police notices, contracts, or official letters. The system helps structure your case so you do not need legal knowledge or local language skills.
Get Help & Track The Case
Receive step-by-step guidance from the AI legal assistant. If needed, your case is escalated to a licensed local lawyer with full context already shared. Follow case updates, messages, and recommendations directly in your account until resolution.
What's included
- • 30 days coverage
- • 24/7 AI Legal Assistant
- • General legal guidance based on local laws
- • Step-by-step recommendations in common travel situations
- • Support operators (non-legal assistance)
- • Case preparation for potential escalation
Limits
- • AI interactions: up to 200 requests per day
- • Live expert requests: up to 7 per month
- • Additional days available for purchase
- • Document uploads: up to 50 documents per 30 days
- • Informational assistance only (no legal representation)
- • Available on demand
- • Pay-per-case or hourly fee
- • Online consultation or call
- • Subject to availability in the destination country
What's included
- • Everything in Basic Legal Support
- • Dedicated personal legal assistant
- • Priority response times
- • Advanced document analysis and drafting
- • Active case monitoring and coordination
Limits
- • AI interactions: higher or unlimited usage
- • Live expert requests: up to 20 per month
- • Additional days available for purchase
- • Document uploads: extended limits
- • One active assisted case at a time
- • Priority access to local legal professionals
- • Faster response times
- • Online or urgent consultation
- • On-site legal assistance available as an add-on (where permitted)
What's included
- • Unlimited live expert consultations
- • Case handling and legal guidance
- • Escalation to licensed lawyers if required
- • Support during the active period
Unlimited Live Expert Access
Who weserve
Legal peace of
mind for people
on the move
- 20.04.202612:00Emergency Situations Abroad: Who to Call and What to DoIn a crisis abroad, every second counts. Knowing who to contact can save your life or your freedom.
- 13.04.202612:00Landlord Conflicts While Traveling: Protecting Your RightsRenting accommodation abroad comes with risks. Know how to protect yourself before signing anything.
- 09.04.202612:00When You Need a Lawyer Abroad: How Our Platform HelpsLegal problems abroad don't have to mean the end of your trip. Our platform gives you instant access to expert help.
- 09.04.202612:00When You Need a Lawyer Abroad: How Our Platform HelpsLegal problems abroad don't have to mean the end of your trip. Our platform gives you instant access to expert help.
- 06.04.202612:00Fines and Administrative Violations Abroad: How to RespondReceiving a fine in a foreign country can be confusing. Know your rights before you pay anything.
- 06.04.202612:00Travel Insurance Claim Rejected? Here's What You Can DoInsurance companies sometimes reject valid claims. You have the right to appeal and fight back.
