HEMA

When something goes wrong abroad

Legal24/7 AssistanceTravelers

Emergency assistance with road accidents, hotel disputes, police matters and insurance claims while traveling abroad.

only10 €per family for the entire trip
Instant ActivationIndividual Agreement for Every CustomerCoverage Across Turkey

What's Included

Shield

Everything you need for reliable legal protection while traveling in Turkey.

  • 24/7 Legal Assistance

    Immediate access to legal support whenever you need help.

  • Representation of your interests

    We communicate with hotels, insurance companies, police and other parties on your behalf.

  • Emergency case support

    Assistance in road accidents, hotel disputes, police matters and other emergencies.

  • Case management

    A dedicated legal team handles your case from start to finish until it is resolved.

Get legal assistance now

Use Cases

Expert legal support for every travel scenario.

  • Airline claims & disputes

  • Hotel & landlord conflicts

  • Visa & immigration

  • Police interaction

  • Lost or stolen documents

  • Car rental disputes

Get legal assistance now
Shield

How Legal Support Works

When interacting with law enforcement abroad, travelers may face unfamiliar procedures and language barriers. The platform helps users understand their rights and obligations, clarifies what information can be requested.

  • AIConsultation

    Quickly describe your issue and get an initial assessment from AI assistant.

    AI consultation
  • DocumentAnalysis

    We review your documents and evaluate your case to build the right strategy.

    + Add documents
  • LawyerEscalation

    Our experience lawyers take over your case and fight for your rights

    Start legal assistants

What do I need to do to get help?

If you face a legal issue abroad, start with these simple steps — we'll take care of the rest.

1

Create an account

Create an account
2

Choose A Protection Plan

Select the plan that fits your needs and travel plans

3

Describe Your Situation

4

Get Help & Track The Case

Get legal assistance now
Shield

Pricing packages

Choose the level of legal support that fits your needs while traveling.

Basic Legal Support

$14,99/month

Ideal for: travelers who need general legal guidance during their trip.

What's included

  • 30 days coverage
  • 24/7 AI Legal Assistant
  • General legal guidance based on local laws
  • Step-by-step recommendations in common travel situations
  • Support operators (non-legal assistance)
  • Case preparation for potential escalation

Limits

  • AI interactions: up to 200 requests per day
  • Live expert requests: up to 7 per month
  • Additional days available for purchase
  • Document uploads: up to 50 documents per 30 days
  • Informational assistance only (no legal representation)

Escalation to a licensed lawyer

  • Available on demand
  • Pay-per-case or hourly fee
  • Online consultation or call
  • Subject to availability in the destination country
Buy
Most popular

Personal Legal Assistant

$69.99/month

Ideal for: travelers who require extended legal support and case assistance.

What's included

  • Everything in Basic Legal Support
  • Dedicated personal legal assistant
  • Priority response times
  • Advanced document analysis and drafting
  • Active case monitoring and coordination

Limits

  • AI interactions: higher or unlimited usage
  • Live expert requests: up to 20 per month
  • Additional days available for purchase
  • Document uploads: extended limits
  • One active assisted case at a time

Escalation to a licensed lawyer

  • Priority access to local legal professionals
  • Faster response times
  • Online or urgent consultation
  • On-site legal assistance available as an add-on (where permitted)
Buy

Pay-per-case escalation

Per Request

Ideal for: travelers who require extended legal support and case assistance.

Trip duration, days

What's included:

  • Unlimited live expert consultations
  • Case handling and legal guidance
  • Escalation to licensed lawyers if required
  • Support during the active period

Price per day: $3

Unlimited live expert access

Equivalent to 35 days of support

$ 105

Pay

Each package provides access to legal assistance during your trip, with different levels of support and escalation to real legal
professionals when required.

Additional options:

Urgent escalationOn-site legal assistanceConnect a lawyer (pay-per-case)

What our travelers say

Trusted by thousands of global explorers.

  • Sarah Jenkins

    United Kingdom

    "The AI consultation saved me hours of stress when I was stopped by police in Italy. Clear, instant advice in my language."

  • Marc Dubois

    Algeria

    "Having a lawyer on call for my rental car accident in Spain was a game changer. The escalation process was seamless."

  • Sandra Rodriguez

    USA

    "The document analysis tool helped me understand a complex lease agreement in Japan. Highly recommend for any traveler."

SkyscannerSkyscanner
Coral TravelCoral TravelCoral Travel
TUI
Sunmar
Anex Tour
TÜRSAB
SkyscannerSkyscanner
Coral TravelCoral TravelCoral Travel
TUI
Sunmar
Anex Tour
TÜRSAB
SkyscannerSkyscanner
Coral TravelCoral TravelCoral Travel
TUI
Sunmar
Anex Tour
TÜRSAB
SkyscannerSkyscanner
Coral TravelCoral TravelCoral Travel
TUI
Sunmar
Anex Tour
TÜRSAB

FAQ

  • When interacting with law enforcement abroad, travelers may face unfamiliar procedures and language barriers. The platform helps users understand their rights and obligations, clarifies what information can be requested, and explains possible legal consequences based on local laws.